Organization AdminFor org admins

Billing and extra credits

Understand plans, Stripe billing flows, credit purchasing, and the newer extra-credit controls that affect real spending.

Billing now covers more than subscription status

The current billing surface includes plan management, Stripe portal access, and additional credit controls. It is no longer just a simple upgrade or downgrade page.

What to review regularly

  • current plan tier and billing cycle
  • trial or renewal state
  • invoices and payment methods in Stripe
  • extra-credit purchases or requests
  • whether the organization’s spending rules still match team usage

Extra credits

Extra credits are useful when the team needs more headroom than the base plan provides for the current period.

Typical billing workflow

  1. Review the current plan

    Check whether the organization is on the right tier and billing cycle for the current team size and usage pattern.

  2. Use the billing portal when needed

    Payment methods, invoices, and some subscription operations route through Stripe.

  3. Monitor extra-credit activity

    Review requests, grants, and purchases so temporary spending does not become invisible recurring behavior.

Keep guides stable, check the changelog for fresh changes. These docs focus on durable product guidance. For week-by-week releases, model additions, or pricing changes, review the live product changelog.